Posted by: Steven Harris | December 30, 2007

Using Information

Cheers to Meredith for pointing out so quickly this report from the Pew Internet & American Life Project: “Information searches that solve problems.” Hallelujah! The report has a great deal of useful information about the information- and library-using habits of people. Some of it is rather disturbing; people often think of using libraries for their information needs, but then don’t. Library use in some demographics is declining.

Rather than dwell on these negatives, I want to focus on one particular positive point. People need information! They have real-world demands that can be met with library collections. There is a marketing problem here to resolve, to be sure. Some folks are hesitant to use libraries when they should. This calls, to some extent, for an outreach solution, but in the end library customers need information. Marketing will get them in the door, but then we need to deliver the goods. Collections need to be at hand or accessible in some way. A 2.0 library can cultivate community, enable user participation, but the biggest 2.0 victory is in providing access to information and the means to do something with it.

About these ads

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Categories

Follow

Get every new post delivered to your Inbox.

%d bloggers like this: